Accessibility

The Ministry of Economy, Trade, and Enterprise is committed to making its website accessible in accordance with Royal Decree 1112/2018, dated September 7, on the accessibility of public sector websites and mobile applications.

This accessibility statement applies to the website, excluding embedded content from other domains.

Compliance Status

This website is partially compliant with Royal Decree 1112/2018 due to non-compliance with the aspects indicated below.

Inaccessible Content

The content listed below is inaccessible for the following reasons:

Non-compliance with Royal Decree 1112/2018

There are incorrectly created lists (without a list tag), tables with incorrectly labeled cells, and invisible labels on form elements [Requirement 9.1.3.1 Information and Relationships, from UNE-EN 301549:2022].
The visual reading order of the page differs from the structural navigation order for some screen resolutions [Requirement 9.1.3.2, “Meaningful Sequence,” of UNE-EN 301549:2022].
On some pages, the colors of buttons and boxes are not sufficiently distinguishable [Requirement 9.1.4.1: Use of Color, from UNE-EN 301549:2022].
There may be headings with repeated and/or non-descriptive text [Requirement 9.2.4.6 Headings and Labels, from UNE-EN 301549:2022].
On some pages, the focus is not visible [Requirement 9.2.4.7, Visible Focus, of UNE-EN 301549:2022].
There are pages that contain images, links, or text in languages other than the one used on the rest of the page, for which the correct pronunciation is not provided [Requirement 9.3.1.2, “Language of the Parts,” of UNE-EN 301549:2022].
There are documents that cannot be fully operated using the keyboard [Requirement 10.2.1.1 Keyboard, from UNE-EN 301549:2022].
In some documents, headings have not been defined, and navigation using the keyboard is not possible [Requirement 10.2.1.2: No keyboard focus traps, from UNE-EN 301549:2022].
There are documents that cannot be fully operated using the keyboard [Requirement 10.2.1.4, “Keyboard Shortcuts,” of UNE-EN 301549:2022].
In some documents, headings have not been defined, and it is not possible to navigate using the keyboard [Requirement 10.2.4.3 Focus Order, from UNE-EN 301549:2022].
In some documents, headings have not been defined, and navigation using the keyboard is not possible [Requirement 10.2.4.6 Headings and Labels, from UNE-EN 301549:2022].
In some documents, the language is not defined [Requirement 10.3.1.1, “Page Language,” of UNE-EN 301549:2022].

Disproportionate Burden

Not applicable

The content does not fall within the scope of applicable legislation

There may be office documents in PDF and other formats published before September 20, 2018, that do not fully comply with all accessibility requirements. However, every effort has been made to ensure that most of them do comply.
There may be third-party content that is not developed by this Ministry nor under our control, such as office documents.

Preparation of This Accessibility Statement

This statement was prepared on May 30, 2025.

The method used to prepare the statement was a self-assessment conducted internally by RICOH Spain IT Services, SLU on May 30, 2025.

Last revision of the statement: May 30, 2025.

Comments and contact information

You may submit communications regarding accessibility requirements (Article 10.2.a) of Royal Decree 1112/2018, such as:

Report any potential non-compliance by this website
Report other difficulties accessing content
Submit any other questions or suggestions for improvement regarding the website’s accessibility using the contact form below or by calling +34 912 582 852

You may submit:

A complaint regarding compliance with the requirements of Royal Decree 1112/2018
A Request for Accessible Information regarding:
- Content that is excluded from the scope of Royal Decree 1112/2018, as established in Article 3, paragraph 4
- Content that is exempt from compliance with accessibility requirements because it would impose a disproportionate burden

In the request for accessible information, you must clearly specify the facts, reasons, and request that demonstrate that it is a reasonable and legitimate request.

Through the General Application Form on the Ministry of Economy, Trade, and Enterprise’s electronic portal, as well as the other options set forth in Law 39/2015 of October 1 on the Common Administrative Procedure of Public Administrations.

Communications, complaints, and requests for accessible information will be received and processed by the Subdirectorate General for Communication.

Procedure for Filing a Request

If, after submitting a request for accessible information or a complaint, the request has been denied, the individual disagrees with the decision made, or the response does not meet the requirements set forth in Article 12.5, the interested party may file a complaint. A complaint may also be filed if twenty business days have elapsed without a response.

The complaint may be filed through the General Submission Form on the Ministry of Economy, Trade, and Enterprise’s electronic portal, as well as through the other options set forth in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Complaints will be received and processed by the Undersecretariat of Economy, Trade, and Enterprise of the Ministry of Economy, Trade, and Enterprise.

Optional Content

The website is designed using responsive design technology, ensuring optimal viewing on desktop computers, tablets, and mobile devices.

Shortcut Keys

By pressing a specific key combination, you can quickly access certain pages or content on the site.

S key: Skip navigation (go directly to content)
Key 1: Home
Key 3: Site Map
Key 4: Search
Key 5: Contact
Key 6: Citizen Services
Key 7: Ministry’s Online Portal
Key 0: Accessibility

The procedure varies depending on the browser you use. Below, we explain how it works for the most common browsers

nternet Explorer: Alt + key + Enter
Chrome and Microsoft Edge: Alt + key
Firefox: Alt + Shift + key
Opera: Shift + Esc + key
Safari: Cmd + key

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